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- Our Product Research Team carefully selects items we believe customers will enjoy—popular, trending, or in-demand products.
- Please keep in mind that operating a small business comes with many costs. We ask customers to do their own research before purchasing and not proceed if the product may not fit their needs.
- While we understand your disappointment, operational expenses have already been incurred. Therefore, all sales are considered final and refunds cannot be issued.
- A wrong item means the product is entirely different from what’s shown on our website.
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Will be replaced (Example 1): You ordered a dress but received a pair of shoes.
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Will be replaced (Example 2): You ordered lipstick but got mascara.
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Will not be replaced (Example 3): You purchased a weighted plushie but feel it isn’t weighted.
- As a small business, we work hard to provide thorough product details so you can decide before buying.
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Will not be replaced (Example 4): You ordered a jacket in size Large but believe you got a Small.
- We strive to publish complete sizing/product information to help you determine fit and suitability beforehand.
- When eligible, we’ll create a replacement order using the same shipping speed as the original.
- Please send three photos of the received item from different angles to help us process the replacement quickly.
- If a replacement is approved, you do not need to return the incorrect item.
